7ezz Terms and Conditions — Full Platform Usage Guidelines

1 General Terms & Conditions

7ezz is an online entertainment platform offering a range of gaming services for users in Bangladesh and South Asia. These Terms and Conditions ("Terms") form a legally binding agreement between 7ezz and its users. By accessing the platform, creating an account, or using any of our services, you are deemed to have read and accepted these Terms.

These Terms may be updated at any time. When changes are made, a notice will be posted on the 7ezz website and the update date will be revised. It is your responsibility to review this page regularly to stay informed. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

You are responsible for ensuring that your use of 7ezz complies with the laws and regulations applicable in your jurisdiction. Accessing the platform from regions where online gaming is legally prohibited is strictly forbidden, and 7ezz accepts no liability in such cases.

2 Account Registration and Verification

To register on 7ezz, you must provide accurate and complete information. Accounts created with false or incomplete details may be closed at any time. Only one account per person is permitted. If a user is found operating multiple accounts, all associated accounts and balances may be forfeited.

• The name, date of birth, and contact information provided at registration must be accurate and genuine.
• A copy of your national ID or passport may be required before a withdrawal is processed.
• Phone number and email verification are mandatory.
• To update your account details, please contact our support team.
• The account holder is responsible for all activity carried out on their account.

Withdrawals may be restricted until the KYC (Know Your Customer) verification process is complete. 7ezz may request additional verification documents at any time and reserves the right to place transactions on hold if the information provided is deemed unsatisfactory.

3 Age Verification & Protection

The 7ezz platform is strictly for users aged 18 and above. Minors are prohibited from creating an account or playing any games under any circumstances. 7ezz employs various age verification methods and may request proof of age for any account if deemed necessary.

If an account holder is found to be under 18 years of age, the account will be terminated immediately and all associated transactions will be considered void. It is the responsibility of parents and guardians to prevent minors from accessing this platform.

4 Deposit and Payment Policy

7ezz currently accepts deposits via popular mobile banking services including Mobile Banking, Nagad, and Rocket. Minimum and maximum deposit limits vary by payment method. Please visit the Deposits page for exact amounts and available payment options.

• Deposits are typically credited to your account within a few minutes.
• If you experience a delay due to a technical issue, please notify our support team.
• You must use a payment method registered in your own name.
• Third-party payments are not accepted and will be returned.
• 7ezz reserves the right to hold suspicious transactions pending investigation

7ezz does not charge any deposit fees. However, your bank or mobile wallet provider may apply their own transaction charges, which are entirely the user's responsibility.

5 Withdrawal Policy and Process

KYC verification must be completed before any withdrawal can be processed. Withdrawals are generally processed within 15 minutes to 24 hours, though some cases may take longer. Once a withdrawal request has been submitted, cancellation options are limited.

• A minimum withdrawal amount applies — please visit the Payments page for details.
• Withdrawals must be made to the same method used for the deposit.
• Winnings derived from bonuses are subject to completed wagering requirements
• A daily withdrawal limit may apply — please contact support for details.
• Withdrawals may be delayed or cancelled if money laundering is suspected

6 Bonus & Promotion Terms and Conditions

7ezz offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, free spins, cashback, and more. Each bonus comes with its own terms, and you should read them carefully before claiming.

• Wagering requirements must be met before bonus cash can be withdrawn
• Wagering completion deadlines vary by bonus.
• Claiming bonuses through multiple accounts or from the same device is prohibited.
• If bonus abuse is proven, the bonus and any associated winnings will be forfeited
• 7ezz reserves the right to modify or cancel any bonus offer at any time.
• Withdrawing a deposit after claiming a bonus may result in the bonus being cancelled

VIP Program special offers and rewards are subject to their own terms and conditions. For full details on VIP benefits, VIP Page here.

7 Gaming Rules and Fairness

All games on 7ezz use certified Random Number Generator (RNG) technology, ensuring every outcome is completely fair and random. 7ezz does not manipulate game results or give any player an unfair advantage.

If you experience any technical issues during gameplay, please contact our support team. Results affected by technical errors may be subject to review. 7ezz does not accept full liability for losses caused by issues originating from a game provider's servers.

• The dealer's decision is final in Live Casino games
• Bets placed after a betting market has closed will not be accepted
• If your internet connection drops during a game, the outcome will be determined by the server.
• Winnings resulting from software bugs or glitches may be forfeited

8 Prohibited Activities

The following activities are strictly prohibited on the 7ezz platform. Any violation may result in immediate account closure and forfeiture of the associated balance:

• Creating or operating multiple accounts
• Providing false information to obtain a bonus
• Using the platform for money laundering or processing illegal funds
• Using bots or automated software to play games
• Attempting to breach or hack into the system
• Colluding with other players to manipulate game outcomes
• Intentionally exploiting any bug or vulnerability on the platform

9 Account Suspension and Closure

7ezz reserves the right to investigate, suspend, or permanently close any account at any time and for any reason. Users are generally notified before an account is closed; however, immediate action may be taken in cases involving fraud or security threats.

You may also close your account yourself by contacting our support team. Please withdraw any remaining balance before closing. Bonus balances and any unfulfilled wagering requirements will be forfeited upon closure.

10 Responsible Gaming Policy

7ezz believes gaming should be a form of entertainment, not a source of income or addiction. That is why responsible gaming is our top priority. Every user has access to deposit limits, session timers, and self-exclusion tools directly within their account.

If you feel that gaming is having a negative impact on your daily life, please reach out to our support team without delay. For more information on responsible gaming, Responsible Gaming page.

11 Privacy and Data Protection

Our Privacy Policy details how your personal information is collected, used, and protected. 7ezz never sells your data to third parties. However, information may be disclosed when required by law or upon request from a regulatory authority.

Keep your password and login credentials strictly confidential. Any activity carried out using your login details is your responsibility. For more information, Privacy Policy page.

12 Changes to Terms & Contact

7ezz reserves the right to update these Terms and Conditions, in whole or in part, at any time. For significant changes, notice will be provided via the registered email address or through an on-platform announcement. We recommend checking this page regularly to stay up to date.

For any questions or concerns regarding these Terms, please reach out to our 24/7 support team via live chat. We are always ready to assist you.